The employee survey as a strategic tool for corporate management

Regular employee surveys have become a key tool for Human Resources in the last few years. Once intended primarily to assess employee satisfaction with the workplace and their superiors, employee surveys today have developed into census surveys of vital importance to businesses. These surveys not only make it possible to evaluate how employees rate corporate decisions taken in the past and whether they support future strategic goals, they also indicate how satisfied staff are with their own products and services and how they evaluate changes within their immediate work environment.

Employee surveys help steer the attention of staff towards critical issues. In addition they are increasingly being used to evaluate employees’ commitment and involvement. And, last but not least, they serve as a benchmark for Human Resources managers and are the most economical way to check whether decentralized HR measures have been successful, particularly in diversified and international companies. At the same time, the trend is developing away from surveys with standardized content towards surveys which are specifically tailored to the needs of a particular company. In order to achieve actionable results within a Human Resources development project – beyond the pure evaluation of employee opinion – specific measures are increasingly being implemented at various hierarchical levels, using the survey as a platform for change.

Today, employee surveys are increasingly integrated in company-wide strategic processes and included on the management agenda, thus increasing their scope and complexity. Smooth project management and error-free data processing is vital. Therefore, employee surveys require a specialized technical solution which makes the process controllable and scalable for the project team at all times.

EFS Employee is designed to meet these challenges. Thanks to its process-supporting functions, the performance specification of this software solution goes far beyond the normal portfolio of standardized online survey solutions. By means of extensive automation, EFS Employee enables efficient implementation of employee surveys for medium-sized and large projects with complete process transparency and optimum security.