The 360° feedback process – efficient and scalable

The 360° leadership feedback process is a key tool for strategic personnel development. The systematic comparison of managers’ self-assessments with the perception of others brings many advantages. For example, this process can define and make managers aware of specific areas for improvement. Strengths are highlighted and hidden potential developed for advantage. The possibility of carrying out 360° leadership feedback online has created a process that can be used independent of geographical or linguistic boundaries.

This personnel development tool is being used increasingly by companies in assessing many managers, some of whom are located around the world. As the scope and complexity of such surveys increases, smooth collection and processing of accurate results becomes all the more important. Therefore, these 360° feedback processes require a technical software solution that makes them controllable and scalable for those in positions of responsibility. Such software must also provide the managers being assessed with a complete overview of the assessment process so that they can identify with the research and results. It should also make submitting feedback easier through intuitive questionnaires and language selection for the survey.

EFS Leadership is aimed at meeting these challenges. The scope of the software package extends far beyond simply carrying out an online survey. EFS Leadership has an administration interface which allows project managers to control the entire process with functions for creating and designing online questionnaires as well as for generating and distributing reports. One particular advantage of the software are user interfaces for the managers under assessment, which they can use to monitor and actively participate in the research process as required.