Hosting

Globalpark supplies its software as a fully web-based solution. All components and interfaces can be used with any standard browser without additional software having to be installed on the computers of project staff or respondents. This form of distribution, known as “software as a service“ (SAAS), offers a number of benefits – the software is available in real time, regardless of the user’s location. Employees worldwide can work on projects simultaneously, so there is no need for local updates and upgrades.

The software is also client-enabled. Each member of the project team uses the software via a personalized access account. If they leave the team or company during a project, access rights can be cancelled immediately. Reliable data protection is therefore ensured. The software is rented out for the duration of the project, including all the functions and services, such as data hosting, updating and continuous further development of the software, maintenance and technical support. The “total cost of ownership“ – crucial for determining economic viability – is easy to calculate using this model. All costs for setup, maintenance and operation are already included in the quoted price.

Normally, our customers decide to host software and survey data on Globalpark servers. The protection of panel data and survey results is a top priority at Globalpark. Our employees are trained and regularly updated in the proper use of sensitive external data. Their work is subject to strict confidentiality regulations applicable to market and opinion research companies. Globalpark operates its own high-performance computing center.

Our server pool is reliably protected against external access by state-of-the-art security measures. Continuous availability of software throughout the project duration and the restoration of stored data are also ensured. The surveys themselves can also be protected with the SSL internet encryption protocol, which prevents third-party access to the system and to survey results.

Globalpark’s data protection measures meet the most stringent requirements, a fact which has been confirmed by regular security audits carried out by our customers’ data protection officers.